Shipping & Processing (Online Store)
If you purchase one item that's IN-STOCK and another that needs to be made, your items will ship out together once the other item is ready. Please place a separate order if you want your in-stock item/items to ship sooner.
We fulfill orders in the order they were received. If you need an item shipped out by a certain date, PLEASE let us know in your order notes or by contacting us as soon as possible. We will do our best to accommodate you and to meet your deadline, but depending on how busy we we are we may charge an additional fee for a rush order / job.
Please keep in mind; once we run out of our on hand inventory your item / items will be made within our current Print on Demand timeframe. (sometimes longer when demand is high, see the details on item page for most accurate estimates).
Once an item is shipped we are not responsible for delays or problems shipping & delivering your order. Delays can happen at any time for any reason. Especially during extreme weather, or a high volume of packages in transit. Most international orders can take as little as 1 week or as long as 9 weeks IF stopped for a customs check. Please make sure this time has passed
If you believe your item was lost or there was a problem delivering your order, please contact us! We'll look into it and the majority of the time we will be happy to send out a replacement or exchange(depends on availability). We just ask that you pay for the reshipment of your items, as we have already shipped to you once.
Once we open a case with USPS about your lost item, it may take 10 or more business days(mon-fri) to hear back and HOPEFULLY get a decision from them about the status of the package.
Please be respectful and understand that we are a small two person operation doing everything. We take on orders of all sizes and print all shop items as soon as we are realistically able.
If you have any other questions please don't hesitate to ask!
Thank you,
-b.blunt & cadaver
GRAVE SHIFT PRESS